Frequently Asked Questions

We provide a variety of wellness programs including physiotherapy, hydrotherapy, tailored fitness classes, and social engagement activities designed to support senior health and relaxation.

Yes, guests can select therapies based on personal preference and medical advice. Our staff will guide you to the most suitable treatments.

Absolutely. All our rooms are designed with safety and comfort features ideal for seniors, including non-slip flooring, accessible bathrooms, and emergency call systems.

Our resort employs experienced medical professionals who are available to monitor health and assist with any medical needs during your stay.

We offer hobbies such as arts and crafts, gentle exercise classes like Tai Chi, and regular social gatherings to promote community and wellbeing.

Reservations can be made via our website or by contacting us directly at the provided phone number. Our team will assist you through the process.

Our resort is located at Hauptstrasse 19, 4133 Pratteln, Switzerland.

We can assist with information on local transportation options upon request to ensure convenient arrival and departure.

Yes, our dining services can accommodate various dietary needs including vegetarian, diabetic, and allergy-sensitive menus.

Visitors are welcome during designated visiting hours. We recommend coordinating with our staff to ensure a pleasant experience for all guests.

Complimentary Wi-Fi access is available throughout the resort for our guests to stay connected.

Subject to availability, guests may extend their stay. Please contact reception or our booking team for assistance.

For health and safety reasons, pets are generally not permitted, with exceptions considered on a case-by-case basis.

Please refer to our terms on the website for details about cancellations. Our team can also provide guidance on this topic.