General Terms

Eligibility

To use SeniorResortWay’s services, you must meet certain eligibility criteria as outlined below, ensuring the safety and appropriateness for all participants.

Participants must be aged 60 or older to enroll in the senior-specific wellness programs offered by SeniorResortWay.

You agree to use the services lawfully, respecting Swiss laws and refraining from any prohibited activities.

Services are primarily offered within Switzerland and may have specific availability restrictions based on regional regulations.

Account Management

Creating and maintaining an account with SeniorResortWay helps provide personalized services and efficient communication.

You warrant that all information provided to us is accurate, complete, and current.

You are responsible for safeguarding your account credentials and notifying SeniorResortWay immediately of any unauthorized access.

Accounts are personal and non-transferable except with prior written approval from SeniorResortWay.

If you suspect your account has been compromised, please contact our support team without delay.

SeniorResortWay reserves the right to suspend or terminate accounts that violate terms or pose risks to operations.

Service Offerings

SeniorResortWay provides tailored sanatorium and wellness retreat services designed to support the health and wellbeing of senior clients.

Services may be updated, modified, or discontinued based on operational needs, with reasonable notice provided when feasible.

While we strive for continuous service availability, temporary interruptions may occur due to maintenance or unforeseen circumstances.

User Guidelines

To ensure a safe and positive experience for all customers, users are expected to follow these guidelines:

• Respect fellow clients and staff members during all services and on site.
• Follow all health and safety protocols as advised by SeniorResortWay personnel.
• Use facilities and equipment responsibly and as intended.
• Refrain from actions that disrupt or interfere with service quality or others' enjoyment.
• Report any issues or concerns promptly to SeniorResortWay staff.
• Abide by Swiss laws and facility regulations throughout your visit.
• Maintain confidentiality and privacy of other guests' personal data.

User-Generated Content

Users may contribute content such as reviews or feedback on SeniorResortWay’s platform subject to the following conditions:

You retain ownership of your submitted content but grant SeniorResortWay a license to use it for promotional and operational purposes.

This license is worldwide, royalty-free, and allows adaptation, distribution, and publication in connection with SeniorResortWay services.

You are responsible for ensuring your content does not violate any laws or infringe on others’ rights.

SeniorResortWay reserves the right to remove any content deemed inappropriate or harmful at its discretion.

Intellectual Property

All intellectual property rights related to SeniorResortWay’s services, website, and materials remain with SeniorResortWay or its licensors.

• You may not reproduce, distribute, or create derivative works from our materials without prior consent.
• Unauthorized use of activity, logos, or copyrighted content is prohibited.
• Respect all intellectual property rights to maintain authenticity and trust.

Paid Services

Certain services offered by SeniorResortWay require payment as indicated on the website or during booking.

Prices are clearly communicated and inclusive of applicable Swiss taxes unless otherwise stated.

Payments can be made via approved methods, securely processed through third-party payment systems.

Subscription plans, if available, offer convenient recurring service access with clear terms on renewal and cancellation.

Refunds are considered on a case-by-case basis in alignment with service usage and cancellation policies.

Clients must adhere to cancellation timelines outlined at booking to avoid fees or forfeiture of payments.

All applicable taxes are included in service fees unless explicitly stated otherwise.

SeniorResortWay reserves the right to adjust prices with prior notice reflecting market or operational shifts.

Unpaid accounts may result in service suspension or termination until settled.

Disclaimer

While SeniorResortWay endeavors to provide accurate health and wellness information, services are not substitutes for professional medical advice or treatment.

Limitation of Liability

SeniorResortWay is not liable for indirect, incidental, or consequential damages arising from use of services, except where prohibited by law.

Third Party Services

Links or references to third-party services are for convenience; SeniorResortWay does not endorse or assume responsibility for external content.

Termination

Either party may terminate the service agreement in accordance with these terms and applicable law, ceasing service access accordingly.

Upon termination, all rights granted to you will cease, and any outstanding obligations remain enforceable.

Privacy

SeniorResortWay handles personal data according to its Privacy Policy, which users should review to understand data practices.

Communications

You consent to receive communications from SeniorResortWay related to the services, updates, and marketing, with option to opt-out where applicable.

Changes to Terms

These terms may be updated periodically; continued use of services confirms acceptance of any modifications.

Governing Law

These terms are governed by the laws of Switzerland, with disputes resolved in accordance with Swiss jurisdiction.

Dispute Resolution

Parties agree to attempt amicable resolution before pursuing formal legal action regarding disputes related to these terms.